Useful information

Essentials

Local Time - Finland is in the Eastern European Time Zone: GMT +2 hours.
Currency Euro (€).
Tap water in Finland is perfectly safe for drinking.
Electric Appliances - The electric current in Finland is 220 V (230 V), 50 Hz

Emergency telephone numbers

General emergencies 112
Police 112
Ambulance and fire 112

Hospitals

24-hour service
Haartman Hospital
Haartmaninkatu 4
tel. +358 (0)9 310 63231/emergency duty or +358 (0)9 310 5018/exchange

Mehiläinen Töölö (private hospital)
Runeberginkatu 47 A
tel. +358 (0)10 414 0444

24-hour health service information, telephone +358 (0)9 10023
Information about health services and medical advice

Pharmacy

24-hour service:
Yliopiston Apteekki
Mannerheimintie 96
telephone +358 (0)300 20200 (nationwide customer service number)

Other pharmacies in the city centre
Yliopiston Apteekki (Mannerheimintie 5), open Mon-Sun 7am-12midnight
Kauppatorin apteekki (Eteläesplanadi 2), open Mon-Fri 8am-7pm, Sat 9am-4pm, Sun 10am-4pm

Lost and found

Suomen Löytötavarapalvelu, Mäkelänkatu 56, (€1.67/min +local call charge), when calling from abroad tel. +358 (0)600 41 006

Suomen Löytötavarapiste, Kampin keskus, Narinkka 3, telephone +358 (0)600 0441 (€1.67/min +local call charge), open Mon-Fri 10am-7pm, Sat 10am-4pm,

Helsinki Police Department, Punanotkonkatu 2, telephone +358 (0)71 877 3180 (lost and found enquiries Mon-Fri 10am-2pm).

Banks

Aktia, Mannerheimintie 14, telephone +358 (0)10 247 6600, Mon-Fri 10am-4.30pm
Nordea, Aleksanterinkatu 30, telephone +358 (0)200 3000, Mon-Fri 10am-4.30pm
OP, Aleksanterinkatu 19, telephone +358 (0)10 255 9015, Mon-Fri 10am-4.30pm
Sampo, Kaivokatu 6, telephone +358 (0)200 2580, Mon-Fri 10am-4.30pm

Currency exchange

Forex
- Rautatieasema, telephone +358 (0)20 751 2510, Mon-Fri 8-21, Sat-Sun 9am-7pm
- Mannerheimintie 10, telephone +358 (0)20 751 2530, Mon-Fri 9am-5pm
- Pohjoisesplanadi 27, telephone +358 (0)20 751 2520, Mon-Fri 9am-6pm, Sat 9am-3pm
Tavex, Fabianinkatu 12, telephone +358 (0)9 681 49 149, Mon-Fri 9am-6pm, Sat 10am-4pm

Post office

Main post office, Elielinaukio 2 F, telephone +358 (0)200 71000, open Mon-Fri 7am-9pm, Sat-Sun 10am-6pm

Taksi

Taksi-Helsinki, telephone +358 (0)100 0700 (1,15€/phone call +0,08€/10s + local call charge)
Taxis can be ordered by phone, from taxi stands (located throughout the city centre, including outside the Central Railway Station, around Senate Square, along Esplanade Park and at ferry terminals) or hailed from the street. Taxis are available whenever the yellow light on the roof is on

Public toilets

Automatic toilets are located throughout the city, for example beside the Old Market Hall, in Esplanade Park and in Sibelius Park. Price: €0.50/person.

The public toilet on Sofiankatu is open both in summertime and wintertime and is suitable for wheelchairs. Pay to the attendant

Internet access

You can connect your laptop or mobile phone to a wireless network in many places throughout the city centre. The WLAN Hotspot -map maintained by the City Survey Division of the Helsinki City Real Estate Department provides details of where you can connect. Some Helsinki City Transport (HKL) buses and trams offer free wireless internet access. Look for the WLAN sticker on the front window or door of participating buses and trams.