• Useful information (c) Jussi Hellsten/Visit Helsinki

Useful information

Where can I find wireless hotspots or buy stamps? Find practical information here.

Emergency numbers
Lost and found
Currency exchange
Post office
Public toilets

Emergency telephone numbers

  • General emergencies 112
  • Police 112
  • Ambulance and fire 112


24-hour service
Haartman Hospital
Haartmaninkatu 4  
tel. +358 (0)9 3106 3231/emergency duty or +358 (0)9 310 5018/exchange
Mehiläinen Töölö (private hospital)
Pohjoinen Hesperiankatu 17 C
tel. +358 (0)10 414 0200

Terveystalo Kamppi (private hospital)
Jaakonkatu 3
tel. +358 (0)30 6000

24-hour information about health services and medical advice, tel. +358 (0)9 310 10023


24-hour service:
Yliopiston Apteekki
Mannerheimintie 96
telephone +358 (0)300 20200 (nationwide customer service number)

Other pharmacies in the city centre
Yliopiston Apteekki (Mannerheimintie 5), open Mon-Sun 7am-12midnight

Lost and found


  • Aktia, Mannerheimintie 14, telephone +358 (0)10 247 6600, Mon-Fri 10am-4.30pm
  • Nordea, Aleksanterinkatu 30, telephone +358 (0)200 3000, Mon-Fri 10am-4.30pm
  • OP, Aleksanterinkatu 19, telephone +358 (0)10 255 9015, Mon-Fri 10am-4.30pm
  • Danske Bank, Kaivokatu 6, telephone +358 (0)200 2580, Mon-Fri 10am-4.30pm

Otto ATMs

  • Elielinaukio 3
  • Kaivokatu 1
  • Postikatu 1
  • Mikonkatu 19

Currency exchange

- Central Railway Station, Mon-Fri 8am-8pm, Sat 9am-7pm, Sun 9:30am-5pm
- Department store Stockmann, 8th floor, Aleksanterinkatu 52B, Mon-Fri 9am-9pm, Sat 9am-6pm, Sun 12am-6pm

Tavex, telephone +358 (0)9 681 49 149
- Fabianinkatu 12, Mon-Fri 9am-6pm, Sat 10am-4pm
- Railway Station (Asematunneli), Mon-Fri 10am-6pm

Post office

Main post office, Elielinaukio 2 F, telephone +358 (0)200 71000, open Mon-Fri 8am-8pm, Sat 10am-2pm, Sun 12noon-4pm.


Taksi-Helsinki, telephone +358 (0)100 0700 (1,17€/phone call +0,25€/10s + local call charge)
Taxis can be ordered by phone, from taxi stands (located throughout the city centre, including outside the Central Railway Station, around Senate Square, along Esplanade Park and at ferry terminals) or hailed from the street. Taxis are available whenever the yellow light on the roof is on

Internet access

You can connect your laptop or mobile phone to a wireless network in many places throughout the city centre. WLAN Hotspots can be found through the City Service Map.

Public toilets

In the parks and on the streets of Helsinki you find City toilets. The City toilets can also be easily used by those who use a wheelchair.

The public toilet on Sofiankatu is open both in summertime (Mon-Fri 9:30am-18pm, Sat-Sun 9.30am-16pm) and wintertime (Mon-Sun 9.30am-16pm) and is suitable for wheelchairs. Pay to the attendant.